for garden machinery repair shops
A system for garden machinery repair that survives the spring rush
Servicing mowers and saws has one habit: in March and April half the year of jobs arrives at once and machines pile up faster than anyone can write them down.
A custom system for a garden machinery repair shop starts at €1,400 and the first version is usually ready within a week. Every machine gets a coded tag and its own history, parts stock is deducted as the work happens, and winter storage runs as a separate service the system reminds you about on its own.
Where the time leaks in a shop like this
Machines pile up with nothing to identify them
In April thirty mowers stand in the yard and only the person who took them in knows which ticket belongs to which one.
A part gets ordered only once it is missing
A blade or a chain is not in stock and the customer waits a week for something that costs a few euros.
You cannot tell what you did to that machine last year
The customer insists you already fixed the same thing last year. Without a history there is no way to settle it.
In winter there is nothing to do
Yet storage and winter prep are services the same customers would happily pay for, if only they knew about them.
What a system like this contains
Machine intake with a tag and a code, so that in the spring pile one mower does not get mixed up with another. Each machine carries its brand, model, serial number and a photo of its condition at handover.
The repair history of that specific machine, not the customer. On the next visit you see what was changed, when and for how much, and the warranty conversation stays factual instead of turning into a guessing match.
Parts stock with a minimum quantity and an alert when it drops. Blades, chains, spark plugs and filters are cheap items that cost you a job when they run out in April.
Winter storage and machine prep as a separate service with its own list and reminders. This is exactly how you fill the months when the workshop stands empty.
Over-the-counter sales of spare parts and accessories from the stock you already keep. A blade or a chain sold without a repair is pure margin and gets recorded the same way as usage on a job.
- Intake and tag A code on the machine, a photo of its state, a fault description and an agreed price cap.
- Repair and parts usage Parts are deducted when they are used, not at the end of the month.
- Handover and receipt The customer gets a message that it is done and a receipt listing what was changed.
- Autumn and storage The system reminds the same customer about winter prep.
What stands behind it
I have not built directly for a garden machinery repair shop yet. The closest I have is a bike repair shop, which is a workshop with the same intake, the same machine history and the same spring rush. What it does not have is winter storage of machines, and that would be a separate piece of work; I will tell you so up front.
The closest thing to it is the system running at the AJ bikes repair shop: machine intake, a code on the machine, history tied to the machine and stock that is deducted as the work happens.
It saved that shop about €3,200 a year on software subscriptions. The seasonality there happens to be the same as with garden machinery, just shifted by a month.
Frequent questions
We also sell new machines. Does that fit in there?
Yes, a sale runs as a stock movement with a receipt. The upside is that a sold machine immediately becomes a card and its service then follows on its own.
We do warranty repairs for a manufacturer. Can we keep them separate?
Yes, warranty and paid repairs are two job types with their own reports. This is exactly the spot where firms lose money, because the two get mixed together.
Will it handle the spring rush?
Intake takes a few taps on a tablet at the gate. There are no per-user fees, so a seasonal helper does not raise the price.
How much does it cost?
From €1,400. Further development is from €330 a month with no lock-in, and the code and access are yours.
March is coming. Do you already know what is heading your way?
Tell me how many machines pass through your shop in a season and how you tell them apart today. Come spring you know for every mower whose it is and what was last done to it, with no sticky labels. The first call is free.
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