SK 
EN for physiotherapy and massage
Booking for physiotherapy that does not interrupt you mid-session
A physiotherapist cannot pick up the phone with both hands on a patient. Most practices still book exactly this way, and they lose the clients who never got through.
Booking for physiotherapy or massage on your own website starts at 470 € and carries no commission per reservation. The client picks the type of therapy and its length, the reminder goes out the day before, and the client record holds both the course of treatment and the plan of sessions that decides when they should come back.
What costs a practice the most clients
The phone rings during a session
Either you stop working, or the client does not get through and books elsewhere. There is no third option.
The series of sessions is never finished
Therapy pays off after five sessions. The client comes to two, and without a reminder you never hear from them again.
Treatment progress lives in a notepad
What hurt a month ago and what improved, you remember for the client who comes often, and for the rest you do not.
A no-show cannot be recovered
An hour-long slot will not sell again, and in a one-person practice that is your wage, directly.
What a system like this includes
Booking on your website with a choice of therapy type and its real length. An initial assessment and a routine session do not take the same time, and a calendar that ignores the difference will wreck your day.
A client record with progress: reason for the visit, range of motion, what was done, what improved. Not for the paperwork, but so that a month later you can pick up where you left off.
A plan for the series of sessions and reminders that carry the client through to finishing the therapy. This is the one part of the system that raises income directly, because a client who finishes the series also gets a better result.
An automatic reminder the day before and the option to offer a freed-up slot to someone else. With hour-long appointments, one no-show a week is a noticeable sum over a year.
A site built around what people search for, meaning the complaint and the town, not the name of the practice. A booking window is pointless if nobody reaches it.
- Today: booking by phone Interrupts mid-session, some clients never get through, and the series is left unfinished.
- Instead: booking on your website No commission, with a reminder, a plan of sessions, and a history that stays with you.
What stands behind it
I have not built for a physiotherapy practice yet. The closest thing I have is a bike service with commission-free booking and a history kept per record, which is the same skeleton. What is extra here is health data, which has to be handled differently than bikes, and the plan for the series of sessions; we would go through both right at the start.
Commission-free booking and a record with history I built for a bike service that was paying roughly a thousand euros a year to a paid portal. After the switch that fee was gone and the reservations did not drop.
The same site reached an average position of 5.9 in Google and 3,125 impressions in its first month. For a practice that lives on clients from the neighbourhood, that is the more important half of the work.
Frequent questions
I work alone. Is this too much for me?
With one person it pays off the soonest, because you have no one to hand the phone to. A system for one can be made smaller and cheaper, without the team features you would never use.
We have a contract with a health insurer. Does this fit?
Booking and record-keeping, yes. Reporting to the insurer has its own program and there is no point duplicating it; the goal is to stop writing the same thing down twice.
What about protecting health data?
The data lives in your database, access is limited, and everything can be exported and deleted. This is a more sensitive category of data and it has to be treated that way from the start, not bolted on later.
How much does it cost?
A site with booking from 470 €, with no commission per reservation and no monthly fee per user.
How many clients did not finish their series this month?
Tell me how booking works at your practice today. The client gets the reminder automatically, and one screen shows you whose series is running out. The first call is free and with no strings attached.
Book a call →